Case Studies

Aluroll

AI-Powered Reseller Support via WhatsApp

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9:41
AI
Aluroll Oyonline

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Kuinka leveä on Lukkan Aavan alakisko?

Aavan alakiskon leveys riippuu kiskomallista: P2 (4-raiteinen): 79 mm P2/3 (3-raiteinen): 54 mm P2/2 (2-raiteinen): 29 mm P7 (2-raiteinen matala): 29 mm P1 (säädettävä): kidan leveys 50 mm, kokonaiskorkeus 79 mm Yleisin on 4-raiteinen P2, jonka leveys on 79 mm.

Message

User Journey

Reseller opens WhatsApp
Reseller asks a question
AI retrieves from knowledge base
Receives receives answer instantly
Reseller sends a photo
AI generates a product visualization
AI replies with the edited image
Reseller presents to the end customer

What was built

01AI support bot for hundreds of resellers

We built an AI-powered WhatsApp chatbot using the Claude Agent SDK with access to a comprehensive product knowledge base. The bot can retrieve technical documents, answer product questions, and generate AI visualizations of glazing products on Reseller-submitted photos. An admin dashboard gives Aluroll full control over chats, the knowledge base, and image generation products.

02AI-generated product demos

Resellers send a photo and instructions to bot and receive a visualization of Aluroll products installed on it.

Results

01

24/7 technical product support, instantly

02

Product visualizations tailored by resellers to each end customer

03

Seamlessly integrated into WhatsApp — no new tools to learn

All our resellers love using the WhatsApp bot. They get answers to technical questions instantly, and demo image generation has made sales conversations much more concrete.

Eetu KupiasProduction Manager, Aluroll Oy

Tech Stack

Anthropic Claude APIGoogle Cloud Platform Vertex AIWhatsApp Business PlatformTwilio Phone Numbers APIAzure Entra IDSupabaseVercel